A manager must consider himself/herself as a facilitator for the people he/she manages. Manager must ensure that all the needs of people managed are properly met. Peter Drucker says “the manager must do things right, the leader must do right things.” While there is no doubt that a good leader may also be a good manager but it is important to know the difference between a manager and a leader. Today I’ll discuss the qualities and short comings of the two i.e. the manager and the leader. We must understand and appreciate their respective roles. 1. The manager provides to the team members all that may be needed for the performance of their respective roles. For any shortfalls in this context the manager must consider he/she responsible. Such shortfalls are bound to affect performance. 2. Developing a mechanism to monitor that there is very little tolerance in the efficacy of the duties performed by the team members, is manager’s duty. That means the work must g...