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How to win negotiations - The Neutral No. During Negotiations if you don’t agree with your opponent you have a right to say no. But it should be a ‘neutral’ No. What is a neutral No? It is not harsh. There is no anger in it. It is not even apologetic. If you are known to be a nice person, when you have to say No the best thing is to become neutral. It is important to remain on the issue and not allow any digression. It is equally important not to allow your ego to come into the picture. Often times, even when there is a possibility of a solution, it does not materialize simply because of individual egos. By sticking to the issue and remaining neutral you leverage you strengths. There are certain does and don’ts that you must follow while negotiating with difficult people: Your language should remain polite but firm. You should listen actively to what the other person is saying. You should try to assimilate the hidden meaning behind his/her words and strategize yo

A day well-spent is a day cherished. We always find some days in our life where we achieve much more; all that has been planned is easily taken care of. At the end of such a day, we actually feel refreshed. There is no sign of the fatigue that bogs us down on days where nothing much has been achieved. So what causes this seemingly strange paradox? The answer lies in our personal productivity.  Personal productivity is the output an individual can achieve given the time he has and the tasks he is supposed to perform. Personal productivity is very satisfying for the inner consciousness. It is a primary source of self-confidence for an individual and boosts his or her moral and raises the self-esteem. It is   the very foundation of success. An individual who is highly productivity on a day-to-day basis achieves a lot at the end of the week, more in a month, much more in a year and so on.  So why do people suffer from lack of personal productivity and remain busy in unp

What is Self Esteem? Self-esteem refers to the person’s self-belief. It embodies how a person rates himself. If you rate yourself high and respect yourself, people will also respect you. At the same time if you are casual about your personality, people will take you for granted. When people take you for granted and do not care for you, you self-esteem suffers further. You start considering that you are insignificant. It is necessary that you have to always ensure that people respect your opinions.  If you do not know about something the best thing is that don’t give your opinion and accept that your knowledge on the subject is not enough to form an opinion. However if you know the subject and have an opinion and your opponent does agree, never argue. The best thing is to say that we agree to disagree. Let the matter rest there. When you are attending a meeting or a conference, you must participate actively. Remaining a mute listener will affect your self-esteem. Befo

Stage Fright is a much used term these days. In fact, almost every professional is required to design and deliver powerful presentations while confidently facing the audience. The basic question remains – What is Stage Fright? And how does one overcome it? Stage Fright begins with certain overt and physical symptoms. These include trembling of the hands, quavering of the legs, dryness of the throat, or just a feeling of the mind going completely blank. One needs to understand that these are only early signs of stage fright. If stage fright is controlled in its early stage it can be prevented from transforming itself into a strong and very real fear of the audience. In fact the speaker must take positive steps to overcome this situation.  Here is what can be done: Prepare: This is the first and most important way to overcome stage fright. Inadequate preparation is in fact an invitation to stage fright. Never make a presentation without full preparation.  Practice: It

  Posture Posture is a very important part of your personality. It’s necessary to develop an elegant posture- while standing, walking or even sitting. If the posture is not correct the breathing is also affected. It becomes shallow. Shallow breathing is not good for speech. The voice is impaired and becomes feeble. So even from the point of view of effective communication, good posture is a must. Recommended standing position of an elegant posture is described below: The feet may be slightly apart. The general disposition of the weight should be slightly forwards. The pelvis should be above the instep. The torso should be directly above the pelvis; neither in front of nor behind it. The abdominal muscles should feel braced without tension. The torso should feel raised, but not stretched, away from the pelvis. The shoulders should be directly above the pelvis and should be in line with the breastbone at the front. The head should feel well balanced immediately above

  Developing ability to say ‘No’ Often times, we are scared to say ‘no’ even if we want to, even if we need to. Suppose a friend asks you for ‘help’ to complete a project. You know that you are extremely busy and you don’t have the time for the ‘help’ requested. Being scared of offending a friend you just accept the request without proper thinking. This is lack of ‘assertiveness’. It will lead to a greater problem when the relevant time comes. If you help, you will consider in your mind that your friend is inconsiderate because your own work is suffering. If you don’t, your friend will be upset because you have gone back from your commitment and let him/her down. So, what should you do? Develop assertiveness. It’s developing your ability to say ‘no’ when you need to say ‘no’. But you have to say it in a manner that it does not offend your friend. You must use your language and articulate your inability in such words and such tone that your friend appreciates your

3 Magical Words that can change you life. What do these words mean? Simply stated these mean that your words must simply stated these mean that you must always remain composed – Never exceedingly happy, and never heavily sad. Never react to a person, nor to any situation. It may so happen that someone has told you something which he or she should not have said. You may become angry and give it back in the same coin. But that will not solve the problem. It will aggravate it. Then what should you do? Should you take things lying down? No! Yet, you must practice to remain composed and ask your mind what you should do? You will mind will surely respond. You will be able to say  such words ‘cooly’ to your opponent that will work out to be a befitting response. The person will never dare to insult you again. Is it easy to acquire such strength in character? No it is not. But, it is quite possible by consistently reminding yourself that you must never ever react. You should