The Neutral No! - Negotiation Skills

: How to win negotiations - The Neutral No.

During Negotiations if you don’t agree with your opponent you have a right to say no. But it should be a ‘neutral’ No. What is a neutral No? It is not harsh. There is no anger in it. It is not even apologetic. If you are known to be a nice person, when you have to say No the best thing is to become neutral.
It is important to remain on the issue and not allow any digression. It is equally important not to allow your ego to come into the picture. Often times, even when there is a possibility of a solution, it does not materialize simply because of individual egos. By sticking to the issue and remaining neutral you leverage you strengths. There are certain does and don’ts that you must follow while negotiating with difficult people:

Your language should remain polite but firm.
You should listen actively to what the other person is saying.
You should try to assimilate the hidden meaning behind his/her words and strategize you arguments accordingly.
You have to be really quick witted during negotiations.
You should never say No using light-weight reasons. Preparation for an important negotiation is crucial. While doing your homework you should visualize what your opponent is likely to use as his/her negotiation weapons or arguments.
You should be prepared to meet these squarely.
You should remain alert and not be swayed by any emotional blackmail.

It is always good to have a nice image but not at cost of your personal interests. Managers must particularly use their discretion aptly during discussions with their higher ups.

Comments

Confidence

As a child, I always felt that I lacked confidence. Even now, in some situations I find that I do not measure up to my expectations. Yet, I have always admired confident people and I continue to do. Considering that Confidence is a very importance part of our lives, I often contemplate about it. This happened at the Delhi Airport. I had checked-in well in advance, as per my habit. I was waiting to board the flight to Mumbai. As usual I was looking around to find confident people. There were many men and women well dressed, upright and looking satisfied with their lives. But there was one gentleman who appeared exceptional. He was immaculately dressed in a dark grey suit. His broad shoulders and Â with his chin-up added to his confident look. As I was brooding the flight was announced and we all boarded the plane. It was a comfortable smooth flight. All the usual things the in flight safety demonstrations, service of snacks, tea and coffee went off very well. Soon it was t

Five Ways to Enhance Self Esteem

Today we will discuss Self Esteem. What is self esteem? How do we know whether we have self esteem or not? And to what extent? What are the indications of self esteem? Like any other personality attribute it is very difficult to measure self esteem. However, the indications can be enumerated as under: Respecting yourself and being self aware. Not despising yourself for small mistakes committed. Having the conviction to handle difficult tasks. Not being afraid of people or adverse circumstances. Having the ability to stand up against injustice. Expressing yourself freely in any forum. Now let us discuss how we can go about developing our self esteem a critical aspect of the personality. 1. Being balanced: Don’t be a self critic: The first point in this segment is that you stop criticizing yourself. That does not mean you do not analyze your mistakes. In fact when you are too harsh with yourself, your assessment will be prejudiced and of little use.

How to overcome depression?

How to overcome depression? What is depression? Often, a demanding situation creates a confusion. It causes mental stress, physical stress and also psychological stress. When a person is not able to cope up with the stress created by these difficult situations he or she falls into depression. It is a state when the person the starts feeling thatthere is no way out for them. Life appears to be difficult and spirit of hopelessness prevails. In such circumstances the person becomes a pessimist and feels that there is no solution to their problems. In such a hopeless situation the victim finds that life is the absolutely meaningless. In extreme cases the victim also thinks of ending the life by committing a suicide. What are the physical symptoms of such a state ? The person does not feel like eating anything. Appetite is totally lost. Even if the victim was fond of eating or a foodie, they will no longer like to eat anything. The interest of food is lost because of the depres

The Satish Kakri Consultants Blog Site

Search This Blog